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01202 203 150



Reservations Agent

Role: Reservations Agent
Location: London
Salary / Rate of pay: Up to £27,000 p.a.

Platinum Recruitment is working in partnership with a luxury hotel in London and we have a fantastic opportunity for a Reservations Agent to join their team either on a PT or FT basis.

What’s in it for you?

Besides the fantastic opportunity to show your talent and develop as a key member of the Front Office team? Take a look at some of the perks on offer:

  • 28 to 32 days holiday per year (increase with years of service)
  • Complimentary stay including an F&B experience
  • Refer a friend scheme
  • Discount in the F&B outlets
  • Cycle to work scheme or season ticket loan
  • Discounted family & friends rates


Salary up to £27,000 + commission & service charge, depending on experience

Why choose our Client?

Our client is one of the very few independant hotels in London, providing 5 star accommodation and conveniently located within walking distance to some of London’s popular attractions.

What’s involved?

As a Reservations Agent your duties will include but not limited to:

  • Ensure all incoming emails and messages are dealt with promptly and accurately.
  • Input all Reservations accurately into the Opera PMS System, and Open Table/InfoGenesis
  • Be fully conversant on hotel rates, packages, promotions to ensure revenue is maximised.
  • Answer all incoming switchboard calls and take room service orders whilst forwarding to the team
  • Make and confirm incoming room, and F&B bookings in line with the departmental standards

Ideally you will have previous luxury 4 or 5 star luxury Hotel experience working as a Reservations Agent and must be engaging, motivated and have excellent communication skills as well as pleasant telephone manner. Applicants who have a strong front office background will be considered and experience of Opera is essential.

Sound like the role for you? Then we would llike to hear from you!

Click Apply Now and one of the team will in touch to discuss this Reservations Agent role in London

Don’t forget to speak to your consultant about our “Recommend a Friend” referral scheme and find out how you could earn up to £250 per recommendation.

Consultant: Helen Davies
Job Number: 922695 /INDHOSP
Job Role: Reservations Agent
Location: London

Platinum Recruitment is acting as an Employment Agency in relation to this vacancy.

Job Overview

  • Date Posted: Posted 2 months ago
  • Expiration date:
  • Location: West End, London
  • Job Title: Reservations Agent
  • Salary: £26000 - £27000 + Depending on experience, plus benefits
  • Sector: Hotels
  • Position: Reception/Concierge


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