Are you tired of endless job boards and unqualified candidates? Discover the Platinum difference. As a leading hospitality agency, we specialise in connecting top talent with hotels. Our expert team goes beyond the ordinary, delivering individuals passionate about customer service and elevating your business.
The Challenges of Hospitality Staffing
An Overview of Today’s Market
The hospitality industry thrives on creating unforgettable moments for guests. However, effectively managing staffing needs can be challenging, with unforeseen demands often arising.
Now picture a world where staffing is no longer a headache but a well-oiled machine. Our innovative hospitality staffing solutions empower you to adapt on the go, ensuring your team is always right where and when you need them.
Don’t let staffing shortages hold you back. Get expert help today!
What Clients Say About Our Hospitality Agency
Don’t just take our word for it, see what some of our clients think about our hospitality agency.
Why Partner with a Hospitality Agency?
Partnering with a hospitality agency allows you to delegate tasks like advert writing, CV reading, reference checks, interviews, and team integration. This frees you to focus on growth strategy, guest relations, and overall hotel performance.
Here’s what we can offer you:
Seamless Solutions
We handle the recruitment logistics, ensuring you have the right talent to meet your needs.
Reduced Workload
Focus on your core business while we manage the A to Z of your staffing needs.
Happy Guests
Our qualified candidates help create a positive and memorable guest experience.
Find Hospitality Staffing Solutions with Platinum Today
Our Hospitality Staffing Services
Dedicated to Success
Building your dream hotel team starts here. Explore the roles we can help you fill:
Front Office
Front Office Manager, Receptionist, Reservations Agent, Revenue Manager, Concierge, Night Auditor, Events Planner, Guest Relations Manager, and Sales Executive.
Back Office
Finance Administrator, Marketing Assistant, Human Resources, I.T Manager, Housekeeping, Building Maintenance, Gardener.
Need top-notch staff fast? We’ve got you covered. Our experts find the perfect people for your hotel. Tell us what you need, and we’ll deliver.
Quality Hospitality Staffing with Platinum
Your Key to Guest Satisfaction
Great staff make happy guests! A friendly front office team sets the tone for your hotel’s atmosphere. From warm greetings to smooth service, they can turn an ordinary stay into something special.
Happy Customers
A skilled front office team can ensure return visits and referrals.
Seamless Process
A great back office team keeps things running smoothly, reduces wait times and increases revenue.
Brand Building
Your staff are your brand ambassadors! They ensure guests return with great reviews.
Meet Our Front Office Experts
Industry Leaders in Hospitality Staffing
With almost 20 years of industry knowledge behind them our front office recruitment team understands the essential skills needed to make your hotel successful. Get to know the team you will be working closely with.
Helen Davies
Division Manager – London
Kendal Swanepoel
Division Manager – Nationwide
Dan Linehan
Recruitment Consultant – Dorset
Leah Wynes
Assistant Manager – Hampshire
Tom Leech
Partner – Dorset
Tom Emberson
Partner – Hampshire
Hospitality Agency FAQs
You Asked; We Answered
Dive into our frequently asked questions below to see how our hospitality agency can help you.
Platinum partners with various hospitality businesses, from cosy boutique hotels to major chains. We support various accommodation types. Discover some of our partners below.
We specialise in sourcing temporary and permanent staff across all roles within hospitality. Here’s a glimpse of the front office roles we excel in providing:
Front Office Manager, Receptionist, Reservations Agent, Revenue Manager, Concierge, Luggage Porter, Night Auditor, Wedding and Events Planner, Guest Relations Manager, M&E Sales Executive, and Head Housekeeper.
We can also provide you with experienced chefs, food and beverage staff, event staff, and private staff. So, whether you want to ensure impeccable service at your dining tables or host unforgettable events, trust Platinum always to deliver exceptional talent.
Front Office Manager, Receptionist, Reservations Agent, Revenue Manager, Concierge, Luggage Porter, Night Auditor, Wedding and Events Planner, Guest Relations Manager, M&E Sales Executive, and Head Housekeeper.
We can also provide you with experienced chefs, food and beverage staff, event staff, and private staff. So, whether you want to ensure impeccable service at your dining tables or host unforgettable events, trust Platinum always to deliver exceptional talent.
We leverage a powerful combination of innovative tech and established recruitment methods to find the best fit for your positions. Here’s a breakdown of our approach:
Niche Talent Pool
Targeted Advertising: We run PPC campaigns and social media ads to reach highly relevant candidates across the web.
Industry-Specific Reach: We advertise on leading UK job boards and niche platforms to tap into targeted talent pools.
Always Growing Network: We maintain a database of over 50,000 candidates, giving you access to pre-qualified candidates.
Tech-Powered Candidate Matching
Smart Search: Our Applicant Tracking System uses advanced search functions to identify candidates with the skills and experience you need.
Data-Driven Insights: We utilise industry-leading intelligence tools to gain deep insights into the talent landscape, ensuring we reach the right candidates.
High-Volume Applications, Streamlined Selection
With an average of 97,000 applications processed annually, we have the experience and technology to efficiently manage high volumes and identify the perfect fit for your team.
This combination of innovative tech, extensive reach, and deep industry knowledge ensures we find the best candidates for your venue’s unique needs.
Niche Talent Pool
Targeted Advertising: We run PPC campaigns and social media ads to reach highly relevant candidates across the web.
Industry-Specific Reach: We advertise on leading UK job boards and niche platforms to tap into targeted talent pools.
Always Growing Network: We maintain a database of over 50,000 candidates, giving you access to pre-qualified candidates.
Tech-Powered Candidate Matching
Smart Search: Our Applicant Tracking System uses advanced search functions to identify candidates with the skills and experience you need.
Data-Driven Insights: We utilise industry-leading intelligence tools to gain deep insights into the talent landscape, ensuring we reach the right candidates.
High-Volume Applications, Streamlined Selection
With an average of 97,000 applications processed annually, we have the experience and technology to efficiently manage high volumes and identify the perfect fit for your team.
This combination of innovative tech, extensive reach, and deep industry knowledge ensures we find the best candidates for your venue’s unique needs.
Absolutely! We understand the dynamic nature of the hospitality industry. In today’s ever-changing environment, you need a recruitment partner who can adapt alongside you. That’s where Platinum comes in.
Our flexible staffing solutions are designed to address your specific needs, no matter the season. Whether you’re gearing up for peak periods like holidays or experiencing slower times, we can provide the right talent to keep your operations running smoothly.
Here’s how we ensure flexibility:
Temporary and Contract Staff: We have a pool of qualified candidates available to fill temporary or short-term contracts.
Scalable Solutions: Need extra staff for a special event? No problem. We can quickly scale our services up or down as your business demands fluctuate.
Last-Minute Staffing: Unexpected staff shortages can arise. Our on-demand staffing options allow you to fill open shifts quickly and efficiently.
By partnering with us, you gain access to a wider talent pool, reduced management overhead, and the peace of mind of knowing you have the right staff when needed most.
Our flexible staffing solutions are designed to address your specific needs, no matter the season. Whether you’re gearing up for peak periods like holidays or experiencing slower times, we can provide the right talent to keep your operations running smoothly.
Here’s how we ensure flexibility:
Temporary and Contract Staff: We have a pool of qualified candidates available to fill temporary or short-term contracts.
Scalable Solutions: Need extra staff for a special event? No problem. We can quickly scale our services up or down as your business demands fluctuate.
Last-Minute Staffing: Unexpected staff shortages can arise. Our on-demand staffing options allow you to fill open shifts quickly and efficiently.
By partnering with us, you gain access to a wider talent pool, reduced management overhead, and the peace of mind of knowing you have the right staff when needed most.
We understand that every hotel’s needs are unique. That’s why we don’t offer a one-size-fits-all fee structure.
Here’s how it works:
Live Data Market Analysis: Using the latest market data, our consultants gain a deep understanding of your specific location and industry.
Bespoke Pricing: We create a customised fee structure with tailored rebates and payment terms that align perfectly with your business.
Benefits
Transparency: You’ll know exactly what you’re paying for upfront.
Cost-Effectiveness: Our fees are designed to be competitive and deliver a strong return on your investment.
Want to find out more? Let’s talk.
Here’s how it works:
Live Data Market Analysis: Using the latest market data, our consultants gain a deep understanding of your specific location and industry.
Bespoke Pricing: We create a customised fee structure with tailored rebates and payment terms that align perfectly with your business.
Benefits
Transparency: You’ll know exactly what you’re paying for upfront.
Cost-Effectiveness: Our fees are designed to be competitive and deliver a strong return on your investment.
Want to find out more? Let’s talk.
Are you hesitant about making a permanent commitment when it comes to hiring? We understand the importance of finding the right fit for your team.
Why not test the waters before committing to a full-time hire? With our temp-to-perm placements, you can observe your potential hire before making a long-term decision.
Why not test the waters before committing to a full-time hire? With our temp-to-perm placements, you can observe your potential hire before making a long-term decision.
Our Partners
From Hotels to Restaurants
