Head Receptionist

PermanentNEW

Head Receptionist – Aberfeldy | £31,907 p.a. plus great benefits and relocation support available.

Ready to lead a passionate team in a stunning Scottish setting? This Head Receptionist opportunity in Aberfeldy offers the chance to take the next step in your hospitality career within a well-established resort environment, where exceptional guest service and team development are at the heart of everything.

Why apply for this Head Receptionist role?

You’ll enjoy:

• Salary of £31,907 per annum
• Employee discounts across the resort
• Resort privilege programme
• Generous holiday entitlement
• Free on-site parking
• Interim live-in accommodation available for relocation only
• The opportunity to work in a beautiful and tranquil Hotel setting
• Career development within a supportive hospitality team

Key Responsibilities:

As Head Receptionist, you’ll play a key role in delivering an outstanding guest experience by:

• Leading and managing the Reception team on a daily basis
• Overseeing reservations and pre-arrival requests
• Recruiting, training and developing team members
• Working closely with other department heads to ensure exceptional service standards
• Organising team rotas and shift planning
• Managing departmental budgets, expenses and revenue
• Ensuring all guests receive a warm and professional welcome
• Reviewing and improving operational procedures
• Handling guest concerns and ensuring prompt resolution
• Maintaining regular communication with senior management

What we’re looking for:

To succeed in this Head Receptionist position in Aberfeldy, you’ll have:

• Previous experience as a Front Office Duty Manager or Head Receptionist within hospitality
• Experience working within a resort or Hotel environment would be advantageous
• Excellent communication and leadership skills
• A proactive and positive attitude
• Flexibility to work shifts, including weekends
• The right to work in the UK – sponsorship is not available
• A full driving licence and access to transport due to the remote location

If you’re looking for your next Head Receptionist opportunity in Aberfeldy and want to join a fantastic hospitality team in a beautiful part of Scotland, we’d love to hear from you.

Apply now and take the next step in your hospitality career.

Job Number │ 936488 / INDFOH
Location │ Aberfeldy
Role │ Head Receptionist

Platinum Recruitment is acting as an Employment Agency in relation to this vacancy.