Reception Manager – Essex | £33,000 p.a. + great benefits and career progression
We’re recruiting an experienced Reception Manager to join a busy hotel in Essex. This is a fantastic opportunity to take full responsibility for the Front Office operation, ensuring exceptional guest service while developing and motivating your team.
If you’re currently a senior Receptionist ready to step up, or an experienced manager looking for your next challenge, this role offers stability, progression and the backing of a globally recognised hotel group in Essex.
Why apply for this Reception Manager role?
You’ll enjoy:
- £33,000 per annum plus great benefits
- Employee discounts on accommodation across the group
- Access to the IHG employee room benefit programme
- Shopping discounts and cycle to work scheme
- Team reward and recognition initiatives
- Health benefit plan
- Real progression opportunities within a global hotel group
Key Responsibilities:
As Reception Manager, you will:
- Oversee daily reception operations and service standards
- Train, coach and motivate the reception team
- Manage the reservations system and ensure booking accuracy
- Control departmental budgets and labour costs
- Handle guest queries and complaints professionally
- Ensure health & safety compliance and carry out risk assessments
- Manage room allocations, upgrades and VIP arrivals
What we’re looking for:
To be successful as a Reception Manager, you’ll need:
- Previous supervisory or head reception experience in a hotel
- Strong leadership and communication skills
- Ability to work in a fast-paced environment
- Strong problem-solving and commercial awareness
- Opera system experience (essential)
- Previous IHG experience (desirable)
If you’re ready for your next move as a Reception Manager in Essex, we’d love to hear from you.
Apply now to take the next step in your hospitality career in Essex.
Job Number │ 935108 / INDFOH
Location │ Essex
Role │ Reception Manager
Platinum Recruitment is acting as an Employment Agency in relation to this vacancy.
