Front office Manager | Luxury Hotel | £33,500-£35,000
Front office Manager role in Gloucestershire with career development
Introduction
We’re recruiting for a Front office Manager to join a luxury hospitality environment in Gloucestershire. This is a fantastic opportunity for an experienced hospitality professional to lead the guest journey, inspire teams, and deliver exceptional service standards within a refined and inspiring setting in Gloucestershire.
Why apply / What’s in it for you?
You’ll enjoy:
Salary from £33,500 to £35,000
Onsite parking
Company pension scheme
Career development in a luxury-led environment
The chance to shape guest experience standards in Gloucestershire
Key responsibilities
As Front office Manager, you will:
Lead and enhance the end-to-end guest experience
Champion a luxury, guest-focused service culture
Coordinate closely with Reception, housekeeping, food & beverage, spa, and guest services
Resolve guest concerns with professionalism and empathy
Review guest feedback and respond to online reviews
Maintain high operational standards across guest-facing departments
Monitor guest satisfaction metrics and support improvement initiatives
Assist with budgets, KPIs, and revenue-focused strategies
What we’re looking for
We’re seeking someone with:
Proven leadership experience within luxury or high-end hospitality
Strong operational and people management skills
A hands-on, guest-first approach
Excellent communication and organisational abilities
Apply now
If you’re looking for your next step as a Front office Manager in Gloucestershire, we’d love to hear from you. Apply now.
Job Number │ GSM / INDFOH
Location │ Gloucestershire
Role │ Front office Manager
Platinum Recruitment is acting as an Employment Agency in relation to this vacancy.
