Reservations & Sales Manager

Permanent

Reservation & Sales Manager – Cheltenham | Lead a dynamic team with career development and great benefits

We’re seeking a talented Reservation & Sales Manager to join a prestigious 4-star hotel in Cheltenham. This is a fantastic opportunity to take ownership of a key department, lead a motivated team, and drive both guest experience and revenue.

Why apply for this Reservation & Sales Manager role?
You’ll enjoy a role that blends leadership, service, and commercial focus, with benefits that support your growth and wellbeing:

• Salary up to £40,000 depending on experience
• On-site parking and cycle-to-work benefits
• Access to professional development opportunities
• Wellbeing support through the WeCare app

Key Responsibilities:
You’ll be the driving force behind the reservations and M&E sales function, ensuring seamless experiences for every guest and client:

• Lead and motivate the Reservations and M&E Sales team
• Oversee all reservations, sales and events enquiries, proposals, and bookings
• Work closely with all teams to deliver flawless events and stays
• Produce detailed event proposals, function sheets, and billing
• Actively up-sell and maximise room and event revenues in collaboration with Sales
• Provide post-event evaluations to enhance guest satisfaction and operations

What we’re looking for:
We’d love to hear from you if you can bring:

• Proven experience in hospitality Reservations and Sales
• Have strong leadership skills
• Excellent communication and organisational ability
• Confidence working in a fast-paced, multi-tasking environment
• Tech-savviness (RMS Cloud experience a bonus, but not essential)
• A collaborative, diplomatic approach when working across departments
• Local to the area would be advantageous but not essential

If you’re ready to step into a Reservation & Sales Manager role in Cheltenham that values your expertise and offers real career progression, we’d love to hear from you. Apply now and make your mark.

Job Number │ 933937 / INDFOH
Location │ Cheltenham
Role │ Reservation & Sales Manager

Platinum Recruitment is acting as an Employment Agency in relation to this vacancy.